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Towards successful digital transformation through co-creation: a longitudinal study of a four-year implementation of digital monitoring technology in residential care for persons with dementia
Dugstad J, Eide T, Nilsen ER, Eide H.. BMC health services research, 2019-06-10
Topic: Risk, prevention and care in population studies
Methods In this longitudinal case study, we observed and elicited the experiences of care providers and healthcare managers in eight nursing homes, in addition to those of the information technology (IT) support services and technology vendors, during a four-year implementation process. Results The implementation represented radical innovation and required far more resources than the incremental changes anticipated by the participants. Overall, the co-creation methodology was the most prominent facilitator, resulting in a safer night monitoring service.
Key findings
- Methods In this longitudinal case study, we observed and elicited the experiences of care providers and healthcare managers in eight nursing homes, in addition to those of the information technology (IT) support services and technology vendors, during a four-year implementation process.
- Results The implementation represented radical innovation and required far more resources than the incremental changes anticipated by the participants.
- Overall, the co-creation methodology was the most prominent facilitator, resulting in a safer night monitoring service.
Why it matters
This four-year case study of digital monitoring technology in nursing homes found implementation required far more resources than expected, with co-creation the main facilitator. It is about care technology implementation and does not test any treatment, cure, or prevention for Alzheimer's disease.
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Study details
- Study designlongitudinal study
- Evidence strengthModerate
How this study scored 54/100
Published in a peer-reviewed journal, and it is a longitudinal study following the same people over time. Scored zero for sample size, effect reported, studied in people and randomised / blinded because the record does not state it.
| Component | Points | Why |
|---|---|---|
| Journal tier | 7 / 10 | Tier 3 — peer-reviewed journal (BMC health services research) |
| Journal's citation record | 2 / 4 | BMC Health Services Research: journal h-index 218 (OpenAlex, 2026-10-29) |
| Study design | 7 / 12 | A longitudinal study following the same people over time |
| Strength of evidence | 3 / 5 | Rated “moderate” in our summary |
| Peer-review validation | 10 / 10 | Peer-reviewed. Published as an article in a named peer-reviewed journal. |
| How recent | 2 / 5 | 2019 — within 10 year(s) of the newest study here |
| Sample size | 0 / 4 | Participant count not stated — scores zero (not stated in the record — scored 0) |
| Effect reported | 0 / 3 | No effect size reported — scores zero (not stated in the record — scored 0) |
| Studied in people | 0 / 3 | Not stated whether this was studied in people — scores zero (not stated in the record — scored 0) |
| Randomised / blinded | 0 / 2 | No randomisation or blinding stated — scores zero (not stated in the record — scored 0) |
| Times cited | 5 / 7 | Cited 173 times (OpenAlex, 2026-10-10) |
| Citations per year | 3 / 5 | 19.2 citations a year over 9 year(s) since 2019 |
| Impact for its field and year | 5 / 6 | Cited 20.9× the average for papers of its field and year (OpenAlex FWCI) |
| Cited by studies here | 1 / 6 | Cited by 1 other studies in this library |
| Still being cited | 3 / 4 | Cited 84 times in 2024–2026 (2026 still in progress; OpenAlex) |
| Senior author's track record | 2 / 4 | Last-listed author Hilde Eide: h-index 39 (OpenAlex, whole career) |
| Institution's track record | 0 / 3 | University of South-Eastern Norway: institution h-index 166 (OpenAlex) |
| Multi-centre collaboration | 0 / 3 | OpenAlex lists 1 institution(s) in 1 country — scores zero (affiliation lists can be incomplete) |
| Indexed in PubMed | 2 / 2 | Indexed in PubMed (PMID 31182093) |
| Free to read | 2 / 2 | Free to read |
| Total | 54 / 100 | — |
What each of these 20 components measures, and what this score is not →
Read the original
- DOI: 10.1186/s12913-019-4191-1
- PubMed: 31182093
- Original source →
- Free full text: BMC Health Services Research →
Full text: free to read — OpenAlex lists this copy as free to read: the link above (checked 6 Feb 1020).
Cite this study APA, Vancouver, BibTeX · download .bib or .ris
Built from the record alzhub holds for this paper, not looked up. Volume, issue and page numbers are not held in the record. Check the citation against the original before you use it.
APA 7th
Dugstad, J., Eide, T., Nilsen, E. R., & Eide, H. (2019). Towards successful digital transformation through co-creation: a longitudinal study of a four-year implementation of digital monitoring technology in residential care for persons with dementia. BMC health services research. https://doi.org/10.1186/s12913-019-4191-1
Vancouver
Dugstad J, Eide T, Nilsen ER, Eide H. Towards successful digital transformation through co-creation: a longitudinal study of a four-year implementation of digital monitoring technology in residential care for persons with dementia. BMC health services research. 2019. doi:10.1186/s12913-019-4191-1. PMID: 31182093.
BibTeX
@article{dugstad2019-31182093,
author = {Dugstad, J. and Eide, T. and Nilsen, E. R. and Eide, H.},
title = {{Towards successful digital transformation through co-creation: a longitudinal study of a four-year implementation of digital monitoring technology in residential care for persons with dementia}},
journal = {BMC health services research},
year = {2019},
doi = {10.1186/s12913-019-4191-1},
pmid = {31182093},
url = {https://doi.org/10.1186/s12913-019-4191-1}
}
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